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Ordering Instructions --
ORDERING
For your convenience we accept Visa, MasterCard, American Express,
and Discover cards. Orders can be placed through our shopping
cart, or by calling our toll free number.
Ordering quality
Unlike most Internet merchants we do not employ an automated
order processing service. All orders are carefully checked to
ensure quality. If your order reflects a discrepancy, one of
All Auto Toys' knowledgeable staff members
will be in contact with you. That right! With All Auto
Toys there are not surprises.
Special Orders
Most of our featured parts are developed and manufactured in
Europe. In some cases products ordered will not be in stock
in our California Warehouse. If such a situation should arise,
your account will not be charged. An All Auto Toys
staff member will contact you with the details of your order.
Your account will only be charged if you are still interested
in placing the order. Special orders will require at least a
50% deposit. Special order terms will be made during your purchase.
Unless otherwise stated, special orders cannot be refunded.
Taxation
California residents must pay 8.25% sales tax.
Orders from outside California pay no sales tax.
SHIPPING POLICY & RATES
At All Auto Toys we stand behind our speedy
and reliable shipping services.
Most of our featured items are in stock in our California warehouse.
Ready to ship orders will usually be processes and shipped within
the same day. Most orders take approximately 5-9 business days
to arrive. Items not in stock may take up to 14 days to arrive.
Special orders may take up to 21 extra days to arrive from Europe.
Our shipping rates are calculated based on product cost, weight,
and size. Shipping costs are offset against the total price
of your order.
California Residents get free shipping on orders up
to $999.99
After that Californian orders pay only half of regular shipping
costs.
ORDER TOTAL - GROUND SHIPPING RATES (Approximation)
At All Auto Toys we pride ourself on being
able to offer some of the most competitive shipping rates on
the market
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California Residents get free shipping on orders up to $999.99
!!
ORDER TOTAL - REGULAR SHIPPING RATES
$0 to $29.99 Shipping Charge $3.95
$30 to 49.99 Shipping Charges $5.95
$50.00 to $69.99 Shipping Charge $8.95
$70.00 to $74.99 Shipping Charge (approximately) $10.95
$75.00 to $149.99 Shipping Charge (approximately) $13.95
$150.00 to $249.99 Shipping Charge (approximately) $14.95
$250.00 to $499.99 Shipping Charge (approximately)* $16.95
$500.00 to $999.99 Shipping Charge (approximately)* $19.95
$1000.00. to $1499.99 Shipping Charge (approximately)* $25.95
$1500.00. to $1999.99 Shipping Charge (approximately)* $35.95
*Shipping chart does not account for items that are very heavy
or large in size (check items for special shipping charges).
** These shipping costs are approximations for ground/regular
shipping services. These values may not be valid for states
where ground shipping is not available (e.g., Hawaii and Alaska).
*** In cases where shipping costs significantly exceed the posted
approximations you will be contacted before your account is
charged.
ORDER TOTAL - International SHIPPING RATES (Approximation)
$0 to $99.99 Shipping Charge $25.00
$100.00 to 199.99 Shipping Charges $30.00
$200.00 to $299.99 Shipping Charge $33.00
$300.00 to $499.99 Shipping Charge $35.00
$500.00 to $699.99 Shipping Charge $45.00
$700.00 to $1099.99 Shipping Charge $55.00
$1100.00 to $1999.99 Shipping Charge $65.00
...
*** This price structure does not apply to oversized items
like bodykits
RETURN POLICY and 100% SATISFACTION GUARANTEE
The All Auto Toys staff wants you to be happy
with your purchase. If you find the product does not meet your
needs, contact us to receive a refund.
To receive a refund the product must be in new condition. Parts
that have been installed, damaged, or otherwise used cannot
be returned. Call to receive a return authorization number **do
not return items without notifying us first.
Return requests should be received within 30 days of the item's
delivery. Only part failures that occur after the 30 day period
will be considered for a refund.
20% restocking applies on all returns. Unless the return was
due to our mistake, return shipping costs are the responsibility
of the buyer. Most special order or sale items are not refundable.
We at All Auto Toys want to make your shopping
experience pleasurable. If for some reason you are not happy
with out service, please contact us. We will go out of our way
to resolve issues to our mutual satisfaction.
Thanks you,
All Auto Toys staff
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